Operational Work Plan

In the fall of 2020, the Ministry of Children, Community and Social Services conducted an Operational Review of YRCAS after receiving allegations of racism, bullying, and harassment occurring within the workplace.

The review found that agency staff had been deeply impacted by “an autocratic, deficit-based culture of fear that targeted dissent and enabled oppressive behaviours,” including racism and anti-Black racism. YRCAS embraced the review and the 35 recommendations in the areas of:

• Leadership
• Diversity, Equity, and Inclusion
• Human Resources
• Board Governance
• Culture
• Change Management
• Service

With the voices of staff and the Board of Directors, a work plan was developed to address the recommendations. The work plan reflects our commitment to be an equitable and inclusive organization – as a workplace and a provider of service. We see our work plan as the first step, with many projects, initiatives, and actions required to actualize positive change. We acknowledge our shortcomings and commit to making necessary changes to strengthen service for children, youth, and families.